Resources Planning Your Trip Refer to the Communities Served list or the System Map (also available on board buses). Visit the Trip Planner or contact Customer Information via an Online Operator (see top right of this page) or phone at (425) 353-RIDE (7433) or (800) 562-1375. Non-English speaking customers may call our phone number for an interpreter. How to Ride For information on How to Ride Swift bus rapid transit, click here. -
Go to a Bus Stop You are usually no more than a few blocks from one of our stops; some stops may be further. Bus stops are next to the road and sometimes include a shelter. Every Community Transit bus stop sign with the route numbers that serve it and a poster with the bus schedules for that stop. Plan to arrive at the stop at least five minutes early, as buses may arrive earlier than scheduled. -
See Which Buses Stop There Some stops serve more than one bus. Look at the bus stop sign to make sure the bus you want will stop there. Buses display their route number on the front, the back and the side. The end destination is also shown on the front. -
Board the Bus When the bus with the route number you want arrives, stay on the curb until the bus stops and the front doors open. All our buses can “kneel” or tilt down toward the curb to make boarding easier. If you’re not sure whether the bus goes where you need to go, ask the Coach Operator. -
Pay Your Fare The fare box is directly in front of you as you board the bus. Have exact change to pay your fare; Coach Operators do not carry change. If you have a ticket or bus pass, please have it ready when you board the bus. On Swift bus rapid transit, you pay at the station before boarding. -
Ride Safely If there is no seat available, use the grab bars for balance and move to the back of the bus. There’s usually more room there. Please keep your packages and personal belongings out of the aisles. -
Signal the Driver to Stop When you are a block away, signal that you would like to exit the bus by pulling the bell cord or the signal strip. The bus will stop at the route’s next stop. -
Get Off the Bus Try to stay in your seat until the bus stops. For your safety, wait for the bus to leave before crossing the street. If you have any questions, please ask the Coach Operator. Rider Reminders - Be visible. In dark conditions wear light or reflective clothing and carry a light.
- Children must be removed from strollers, the stroller collapsed and stored out of the way.
- Please give front seats to seniors, pregnant and disabled passengers.
- No eating or drinking on the bus. Food and beverages may be brought on board only if they are in spill-proof containers.
- Listen to audio devices using headphones that limit the sound to the individual user.
- Practice cell phone courtesy. Limit the length, volume and content of cell phone conversations and put your ringer on vibrate.
Transfers - Cash transfiers have been replaced by ORCA cards. ORCA gives you transfer credit for two hours after you first tap your card.
- If you pay with cash and take more than one bus or train to get to your destination, you will have to pay full fare each time you board.
- With ORCA, your transfer credit is automatically calculated based on the fare of your first trip. Simply tap your card on the second bus. If the next trip you take has a higher fare, the ORCA reader will display the difference and either deduct it from the "E-purse" value on your card or prompt you to pay the amount in cash.
- Effective Jan. 1, King County Metro tickets and transfers are good on Metro buses only. Community Transit no longer accepts Metro tickets or transfers. If you use both systems, consider getting an ORCA card.
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