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2012 System Change Process

The initial comment period was June 3 through July 11. See our Comments Summary page. Additional comments on the Hybrid Alternative (which included elements of Aternatives I and III) were accepted through August.

Here's how we notified the public about this process:

  • 7,775 emails to Community Transit subscribers
  • Five public open houses
  • 3,600 people heard about the process at rider forums on buses and at transit centers
  • Brochures on every bus listed the meetings and gave highlights of the alternatives

We had a Rider Alert on all buses and at major park & rides reminding people of the comment period and the public hearing before our Board of Directors.

All these efforts paid off in significant public awareness and input:

  • 1,800 comments received. See our Comments Summary page.
  • 8,600 visits to the "2012 Changes" web page
  • 166 people attended an open house
  • 50 people attended the public hearing and 31 spoke
  • 1,388 people completed the online comment form
  • 330 people submitted comments on paper (comment form or by mail)

Timeline

October 2010 – On-Board Survey: 8,000 riders provided information on their bus trips

November 2010 – System Census of every route and every trip for data on bus stop usage, passenger load and travel time

December 2010 – Community Transit Board workshop on transit values and system change goals

February 2011 – Internal review and input on service reductions and cost savings

March - June  2011 – City Council briefings give jurisdictions notice of possible changes and chance for input

April 7, 2011 - CEO Joyce Eleanor announces 20 percent service cut at news conference.

April 2011 – A series of Transit Values Workshops involving 90 business leaders, bus riders and the public provides input on priorities

May 2011 – Internal briefings on the three alternatives for board and staff

May 31 - Citizens' Advisory Committee briefing

June 3 – July 11, 2011 – Public comment and outreach period

July 7, 2011 – Public hearing on alternatives

July 2011 – Board deliberations on alternatives

August 2011 - Additional public comments sought on Hybrid alternative

September 2011 – Board decision on preferred alternative

December 2011 - Budget adopted to reflect reduced service

January 2012 - Outreach to prepare riders and the public for changes

February 2012 - Service changes begin    

Outreach Process

Public Hearing

Rosehill Community Center
304 Lincoln Avenue, Mukilteo
5 p.m. Thursday, July 7

The hearing will last until everyone present has had a chance to comment. A regular board meeting precedes the hearing, starting at 4 p.m.
 

Open Houses

To learn more about the alternatives, attend an open house. You can talk with service planners, see maps of the alternatives and provide written or video comments. The events have a drop-in format, with no formal presentations planned.

Mountlake Terrace Library
23300 58th Ave W
Monday, June 6, 6 p.m. – 8:30 p.m.

Edmonds Community College, Snohomish Hall, Room 304
20000 68th Ave W, Lynnwood
Tuesday, June 7, 2 p.m. - 4 p.m.

Monroe High School
17001 Tester Road, Monroe
Wednesday, June 15
6 p.m. – 8 p.m.

Everett Station
3201 Smith Avenue, Everett
Wednesday, June 22
10 a.m. – noon

Arlington Boys & Girls Club
18513 59th Avenue NE
Thursday, June 23
5 p.m. – 8 p.m.

Rider Forums

Staff will be out at key times to meet our customers and encourage input.

  • Monroe Park & Ride, June 8
  • Marysville Cedar and Grove Park & Ride, June 9
  • Marysville Comeford Park, June 9
  • Lynnwood Transit Center, June 13, June 21
  • Stanwood I Park & Ride, June 14
  • Ash Way Park & Ride, June, 16
  • Everett Station, June 16, June 18, June 20
  • Mariner Park & Ride, June 23
  • Aurora Village Transit Center, June 27
  • Mukilteo Ferry Terminal, June 28
  • Swift route, June 29
  • McCollum Park Park & Ride, June 30
Important News

A special issue of the on-board newsletter Important News was made available in August to inform riders that the Hybrid Alternative was also under consideration by the board. This newsletter was placed on all buses and asked for additional comment on this alternative.

 

Four Alternatives Considered

Each of the four alternatives would result in a more sustainable system.  Since each alternative cuts service by 20 percent, it is likely that every rider will be impacted in some way.